Privacy Policy

Effective Date: March 29, 2026  |  Last Updated: March 29, 2026

1. Introduction and Overview

Welcome to Pizza Ranch. We are deeply committed to protecting your privacy and ensuring that your personal information is handled in a safe, responsible, and transparent manner. This Privacy Policy has been prepared in accordance with applicable United States federal and state privacy laws, including the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA), the Federal Trade Commission (FTC) Act, and other relevant consumer protection regulations.

Pizza Ranch operates as a food service business in the United States. As part of our daily operations, we collect certain information from customers, website visitors, and individuals who interact with our digital platforms. This policy describes exactly what information we collect, why we collect it, how we use it, and what rights you have regarding your data.

We believe in full transparency. If at any time you have questions about this Privacy Policy or how we handle your personal information, please do not hesitate to contact us using the contact details provided at the end of this document.

2. Contact Information

For all privacy-related inquiries, requests, or concerns, please contact us using the following details:

3. Information We Collect

We collect various types of information depending on how you interact with Pizza Ranch, our website, and our services. The categories of information we collect include the following:

3.1 Personal Identification Information

When you place an order, create an account, sign up for promotions, or contact our customer service team, we may collect personal identification information, including but not limited to:

• Full name
• Email address
• Phone number
• Billing and delivery address
• Payment information (credit/debit card numbers, billing details — processed securely through third-party payment processors)
• Date of birth (when required for age verification or promotional purposes)
• Username and password (for account holders)

3.2 Order and Transaction Information

When you place an order through our website or in-store systems, we collect:

• Items ordered and order history
• Order preferences and special instructions
• Transaction amounts and payment confirmations
• Delivery details and timestamps
• Loyalty program points and redemption history

3.3 Usage Data and Online Activity

When you visit our website at pizzranch.top, we automatically collect certain technical and behavioral information, including:

• IP address
• Browser type and version
• Operating system
• Pages visited and time spent on each page
• Links clicked and navigation paths
• Referring website or source
• Search terms used on our website
• Date and time of visits

3.4 Device Information

We collect information about the devices you use to access our website and services, such as:

• Device type (desktop, mobile, tablet)
• Device identifiers and hardware model
• Mobile network information
• Screen resolution and display settings
• Language settings

3.5 Location Information

With your explicit consent, we may collect precise or approximate geographic location data to help you find nearby Pizza Ranch locations, provide delivery services, or personalize your experience. You may disable location tracking through your device settings at any time.

3.6 Communications and Customer Support Data

When you contact us by email, phone, or through our website's contact form, we collect and retain records of those communications, including:

• The content of messages sent to us
• Feedback, reviews, and complaints submitted
• Survey responses
• Customer service interaction records

3.7 Cookies and Tracking Technologies

We use cookies, web beacons, pixel tags, and similar tracking technologies to enhance your experience on our website. Please refer to Section 9 of this policy for detailed information on our cookie usage.

3.8 Information From Third Parties

We may also receive information about you from third-party sources such as:

• Social media platforms (when you connect your account or engage with our social pages)
• Third-party delivery platforms (where applicable)
• Marketing and advertising partners
• Public databases and data brokers (where permitted by law)

4. How We Use Your Information

Pizza Ranch uses the information we collect for a variety of legitimate business purposes. Specifically, we use your personal information to:

4.1 Service Provision and Order Fulfillment

• Process and fulfill your food orders
• Arrange delivery or pickup services
• Manage your customer account and preferences
• Process payments and issue refunds where applicable
• Send order confirmations and status updates

4.2 Customer Support and Communication

• Respond to your questions, requests, and complaints
• Provide technical support and troubleshoot issues
• Send important notices about changes to our services or policies
• Communicate about your account activity

4.3 Marketing and Promotional Activities

• Send you promotional offers, discount codes, and newsletters (with your consent where required)
• Inform you about new menu items, limited-time offers, and special events
• Administer loyalty programs and reward systems
• Conduct contests, sweepstakes, or promotional campaigns

You may opt out of marketing communications at any time by clicking the "Unsubscribe" link in any promotional email, or by contacting us directly at [email protected].

4.4 Analytics and Service Improvement

• Analyze website traffic, usage patterns, and user behavior
• Understand customer preferences and improve our menu offerings
• Optimize our website design, functionality, and user experience
• Conduct internal research and business analysis
• Measure the effectiveness of our marketing campaigns

4.5 Legal Compliance and Safety

• Comply with applicable laws, regulations, and legal obligations
• Detect, investigate, and prevent fraud, abuse, or illegal activity
• Protect the rights, property, and safety of Pizza Ranch, our customers, and the public
• Enforce our Terms of Service and other agreements
• Respond to lawful requests from government authorities

5. Legal Basis for Processing Personal Information

Under applicable U.S. privacy laws, including the CCPA/CPRA, our processing of your personal information is based on the following grounds:

6. Sharing Your Information With Third Parties

Pizza Ranch respects your privacy and does not sell your personal information to third parties for their own direct marketing purposes. However, we may share your information in the following circumstances:

6.1 Service Providers and Business Partners

We work with trusted third-party service providers who assist us in operating our business and delivering services to you. These providers may have access to your personal information only to the extent necessary to perform their services and are contractually obligated to protect your information. Such providers may include:

• Payment processors — to securely handle transactions
• Delivery service partners — to fulfill food delivery orders
• Cloud hosting and IT service providers — to store and manage data securely
• Email marketing platforms — to send newsletters and promotional communications
• Analytics providers (e.g., Google Analytics) — to help us understand website usage
• Customer relationship management (CRM) software providers
• Advertising networks — to deliver targeted advertisements

6.2 Legal and Regulatory Requirements

We may disclose your personal information when required to do so by law or in response to valid legal processes, including:

• Court orders, subpoenas, or legal proceedings
• Requests from law enforcement agencies or government authorities
• Regulatory compliance obligations under federal or state law

6.3 Business Transfers

In the event that Pizza Ranch undergoes a merger, acquisition, reorganization, sale of assets, or bankruptcy proceeding, your personal information may be transferred to a successor or acquiring entity. We will notify you of any such change and any choices you may have regarding your information.

6.4 Protection of Rights and Safety

We may share your information when we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Pizza Ranch, our customers, employees, or others, and to detect and prevent fraudulent activity.

6.5 With Your Consent

We may share your information with additional third parties when you have given us explicit consent to do so, such as when you participate in co-branded promotions or partner programs.

7. Data Security

Pizza Ranch takes the security of your personal information very seriously. We implement a comprehensive range of technical, administrative, and physical security measures designed to protect your data from unauthorized access, disclosure, alteration, or destruction.

7.1 Security Measures We Use

• Encryption: We use Secure Socket Layer (SSL) / Transport Layer Security (TLS) encryption to protect data transmitted between your browser and our website.
• Access Controls: We restrict access to personal information to authorized employees, contractors, and service providers who need it to perform their job functions.
• Password Protection: User accounts are protected by password authentication, and we encourage the use of strong, unique passwords.
• Secure Payment Processing: Payment card information is processed through PCI DSS-compliant payment processors. We do not store full credit card numbers on our servers.
• Regular Security Audits: We conduct periodic reviews and assessments of our security practices and systems.
• Data Minimization: We collect only the information necessary for the purposes described in this policy.

7.2 Data Breach Response

In the event of a data security breach that affects your personal information, we will take immediate steps to contain the breach and assess the risk to affected individuals. Where required by applicable law, including state breach notification laws in the United States, we will notify affected individuals and relevant authorities in a timely manner.

8. Your Privacy Rights

Depending on your state of residence, you may have certain rights regarding your personal information under applicable U.S. privacy laws, including the CCPA/CPRA for California residents, and similar consumer privacy laws in other states. We honor these rights for all our customers across the United States.

8.1 Right to Know and Access

You have the right to request that we disclose the categories and specific pieces of personal information we have collected about you, the sources from which we collected it, the purposes for which we use it, and the third parties with whom we share it.

8.2 Right to Correction

You have the right to request that we correct any inaccurate personal information we hold about you. We will use commercially reasonable efforts to honor such requests.

8.3 Right to Deletion

You have the right to request the deletion of personal information we have collected about you, subject to certain exceptions required by law (e.g., to complete a transaction, to comply with legal obligations, or to detect and prevent fraud).

8.4 Right to Opt Out of Sale or Sharing

Under the CCPA/CPRA, California residents have the right to opt out of the "sale" or "sharing" of their personal information for cross-context behavioral advertising. Pizza Ranch does not sell personal information as traditionally defined, but to the extent any of our advertising activities constitute "sharing" under California law, you may opt out by contacting us at [email protected].

8.5 Right to Data Portability

You have the right to request a copy of your personal information in a structured, commonly used, and machine-readable format, where technically feasible.

8.6 Right to Limit Use of Sensitive Personal Information

Under the CPRA, California residents have the right to limit our use of sensitive personal information to purposes necessary for providing the services you requested.

8.7 Right to Non-Discrimination

We will not discriminate against you for exercising any of your privacy rights. We will not deny you services, charge you different prices, or provide a lower quality of service because you exercised your rights under applicable privacy law.

8.8 How to Submit a Privacy Rights Request

To exercise any of the rights described above, please submit a request to us by:

• Email: [email protected]
• Website: pizzranch.top

We will verify your identity before processing your request to protect your privacy and security. We will respond to verified requests within 45 days as required by the CCPA/CPRA. If we need additional time, we will notify you within the initial 45-day period and may extend the response period by an additional 45 days (for a total of 90 days).

You may designate an authorized agent to make a request on your behalf. The agent must provide written authorization signed by you, and we may require you to verify your identity directly with us.

9. Cookie Policy

Our website at pizzranch.top uses cookies and similar tracking technologies to improve your browsing experience, analyze website traffic, and support our marketing activities.

9.1 What Are Cookies?

Cookies are small text files placed on your device by websites you visit. They are widely used to make websites function properly, improve efficiency, and provide information to website owners.

9.2 Types of Cookies We Use

• Essential Cookies: These are necessary for the website to function properly. They enable core features such as security, account login, and shopping cart functionality.
• Performance and Analytics Cookies: These help us understand how visitors interact with our website by collecting anonymous usage data. We use tools such as Google Analytics for this purpose.
• Functionality Cookies: These allow our website to remember your preferences (such as your location, language, or saved items) to provide a more personalized experience.
• Marketing and Advertising Cookies: These are used to deliver relevant advertisements and track the effectiveness of our marketing campaigns.

9.3 Managing Your Cookie Preferences

You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our website. Most web browsers allow you to:

• View and delete cookies stored on your device
• Block cookies from specific websites
• Block all third-party cookies
• Block all cookies (note: this may impair website functionality)

For more information about managing cookies, please refer to your browser's help documentation or visit www.allaboutcookies.org.

10. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by applicable law.

When your personal information is no longer needed for the purposes for which it was collected, and no legal obligation requires its continued storage, we will securely delete or anonymize your data.

11. Children's Privacy

Pizza Ranch is committed to protecting the privacy of minors. Our website at pizzranch.top is not directed at children under the age of 18, and we do not knowingly solicit or collect personal information from children under 18 years of age without verifiable parental consent.

If we discover or are notified that we have inadvertently collected personal information from a child under 18, we will take immediate steps to delete that information from our systems. If you are a parent or guardian and believe that your child has provided us with personal information without your consent, please contact us immediately at [email protected].

This policy is consistent with the requirements of the Children's Online Privacy Protection Act (COPPA), which governs the online collection of personal information from children under the age of 13 in the United States.

12. International Data Transfers

Pizza Ranch is based in the United States. If you are accessing our website or services from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States, where our servers and primary operations are located.

The United States may have data protection laws that are different from those in your country of residence. By using our website and providing us with your information, you acknowledge and consent to the transfer of your data to the United States.

We take steps to ensure that any international transfer of data is handled in accordance with applicable legal requirements and that appropriate safeguards are in place to protect your personal information.

13. Third-Party Websites and Links

Our website may contain links to third-party websites, social media platforms, and online services that are not operated by Pizza Ranch. This Privacy Policy does not apply to those third-party websites. We are not responsible for the privacy practices of third-party websites and encourage you to review the privacy policies of any website you visit.

Third-party integrations we may use include (but are not limited to):

• Google Analytics and Google Ads
• Facebook/Meta Pixel for advertising
• Social media sharing buttons (Facebook, Instagram, Twitter/X)
• Third-party delivery platforms
• Payment gateway providers

14. California-Specific Privacy Rights

If you are a resident of California, you have specific rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA) in addition to the general rights described in Section 8 of this policy.

14.1 Categories of Personal Information Collected (CCPA)

Under the CCPA, we disclose the following categories of personal information we have collected in the past 12 months:

• Identifiers (name, email address, IP address, phone number)
• Commercial information (purchase history, order details)
• Internet or other electronic network activity (browsing history, usage data)
• Geolocation data (approximate location when using our services)
• Inferences drawn from other personal information (preferences, behavior)

14.2 California "Shine the Light" Law

California residents also have the right under California Civil Code Section 1798.83 to request information about personal information disclosed to third parties for direct marketing purposes in the prior calendar year. To make such a request, please contact us at [email protected].

15. How to File a Complaint

If you believe that Pizza Ranch has not adequately addressed your privacy concerns, or if you believe your privacy rights have been violated, you have the right to file a complaint with relevant authorities.

15.1 Contact Us First

We encourage you to contact us first so that we can attempt to resolve your concern directly:

• Email: [email protected]
• Website: pizzranch.top

15.2 Federal Trade Commission (FTC)

If you believe your privacy rights have been violated in a manner governed by federal law, you may file a complaint with the Federal Trade Commission (FTC), which enforces consumer protection and privacy laws in the United States:

• Website: www.ftc.gov/complaint
• Phone: 1-877-382-4357
• Address: Federal Trade Commission, 600 Pennsylvania Avenue NW, Washington, DC 20580

15.3 California Privacy Protection Agency (CPPA)

California residents who have concerns about the handling of their personal information under the CCPA/CPRA may contact the California Privacy Protection Agency (CPPA):

• Website: cppa.ca.gov
• Address: California Privacy Protection Agency, 2101 Arena Boulevard, Sacramento, CA 95834

15.4 State Attorneys General

Residents of other U.S. states may also file complaints with their respective State Attorney General's office if they believe their state consumer protection or privacy laws have been violated. Please refer to your state's official government website for contact information.

16. Do Not Track Signals

Some web browsers include a "Do Not Track" (DNT) feature that signals to websites that you do not wish to be tracked. At this time, there is no universally accepted standard for how websites should respond to DNT signals. Our website does not currently respond to DNT signals; however, you may manage tracking preferences through your browser settings and our cookie management tools.

17. Updates to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. When we make significant changes, we will notify you by:

• Posting the updated policy on our website at pizzranch.top with a new effective date
• Sending an email notification to registered account holders (where applicable)
• Displaying a prominent notice on our website

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Your continued use of our website or services after any modifications to this policy constitutes your acknowledgment of the changes and your agreement to the updated policy.

18. Definitions

For the purposes of this Privacy Policy, the following definitions apply:

• "Personal Information" means any information that identifies, relates to, describes, or is reasonably capable of being associated with a particular individual.
• "Processing" means any operation performed on personal information, including collection, use, storage, disclosure, or deletion.
• "Sensitive Personal Information" means personal information that reveals a consumer's Social Security number, financial account details, health information, or other sensitive categories as defined under applicable law.
• "Third Party" means any person or entity other than Pizza Ranch, its employees, and its controlled subsidiaries.
• "Service" refers to the website located at pizzranch.top and all related services, platforms, and digital content offered by Pizza Ranch.

19. Summary of Key Points